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At City & County, our aim is to provide flexible, community-based care of the highest standard that promotes independence, dignity and choice for our clients. To achieve this we need extraordinary people to do the everyday things that mean so much and matter to so many.
About us
About us
We care deeply about people and for people. Supporting clients in their own homes matters because we know the difference it makes to their lives. We’re always looking for ways to support our people to give better care to our clients, so, every day becomes better still – for our clients, our people, and society.
Our big ambition is to become the preferred care company in the UK.
We deliver care
to be proud of
We deliver care to be proud of
We are a business that cares deeply about people and for people, caring for people in their own homes because we know the difference it makes to their lives.
To keep making that difference, we’re always looking for better ways to improve our services and better ways to support our people so they can give better care to our clients. So, every day, better becomes better still – for the good of our clients, our people, and society.
Our ways of working
We are united by our ways of working. We live them every single day through our words, our actions and our behaviours.
We’re proud to care
In our work, it’s the everyday tasks we do that matter the most to those we care for – small things most people do for themselves without thinking. It’s this essential support that families and friends trust us to give on their behalf, so that their loved ones can live safe, comfortable and dignified lives. Getting the basics right, in person and behind the scenes, makes a huge difference and that’s something we’re proud of.
We’re all about people
As much as our work is about care, it’s about people – all kinds of people. That’s why we listen, bring compassion, and always try to understand what makes an individual tick, so we can adapt to any situation - learning to take the lead, or following someone else’s.
Doing the right thing for people is what we do day by day because caring is in our bones.
We’re there for each other
Every day we face a different challenge so we’ve always got each other’s backs. It’s about turning up, mucking in and never letting people down. We’re there for a hug, a cry, a laugh, wherever and whenever we’re needed. To listen without judgement and give our support, to each other and to those we care for, is a natural part of working in care.
We step in and we step up
We’re passionate about getting things right, learning new skills and making things better for each other and the people we look after. So, we always turn up, we make time to say “hello” and “thank you” and to recognise each other’s hard work. We all do that extra bit to step up because seeing those around us do well and grow in confidence is just as important as our own happiness.
We’re made of stronger stuff
It takes dedication, strength and sometimes a little bravery to do what we do (especially when you’re starting out). Care is more than a cup of tea and a chat – it’s intimate, emotional and demanding. It’s also one of the most rewarding jobs we’re ever likely to do. We know care isn’t for everyone but it’s everything to us.
Real people
Real stories
Our people
Our people are special. Whether they’re on the front line as a care assistant or in a service or central support team, they pull together to support people with kindness and respect. Here are some of their stories.