Real responsibility.

Real meaning.

Real responsibility.

Real meaning.


Service support teams

Based in one of our branch offices, you’ll be encouraged to develop, progress, achieve further qualifications and support the delivery of high-quality client care.

Why join us?

Staff in our service support teams can enjoy a highly rewarding role with City & County. Our care coordinators, field care supervisors and administrators are the vital roles which keep our local care services moving and our clients satisfied. Join one of our teams and we’ll support you with a thorough induction and bespoke on-boarding programme to get you up to speed. We’ll also invest in you and empower you to achieve further qualifications.

What you’ll do

As a vital member of our team, you’ll make sure we provide the sort of care you would want your own family members to receive. From your office base, you’ll offer colleagues the support they need to expertly care for their clients. And if that means occasionally visiting clients in the community yourself, then you’ll do that too.

Directing, mentoring and supervising the care assistant team, you’ll keep quality standards high, ensuring that care is delivered on time and in line with each client’s needs and wishes. You will also communicate closely with everyone involved in a client’s care, assess and review their care packages, allocate rotas and plan cover as needed.

How you’ll be supported

These are challenging and busy roles, where you’ll need to react quickly to changing care needs and balance your care colleagues’ different requirements. They are some of our most engaging and rewarding roles though, and you’ll have the chance to move around the business to broaden your knowledge. Our industry-leading training and support teams will always be there to make sure that you receive the skills and opportunities to succeed – and even develop your career further, should you wish.

What we look for

It calls for good people-management skills, the ability to plan and be well-organised. In return, you’ll typically work Monday to Friday. So, if you have some relevant experience and the compassion necessary to look after people, join our care coordinator team.

Our benefits

When you join the City & County Healthcare family, you’ll enjoy a range of rewards and benefits that recognises the hard work you do and makes your life easier.

Family-friendly working

We offer maternity, paternity and adoption pay. Depending on your role, you may have the option of hybrid working – spending part of the week working from home.

Pension scheme

We offer a 5% employer contribution alongside your own contribution, with the option to take a higher contribution through a salary sacrifice scheme.

Generous annual leave

We offer up to 25 days’ paid leave alongside bank holidays for full-time employees, with proportional time off for part-time employees.

Cycle2Work scheme

Take advantage of the most cost-effective way to get a new bike and cycling equipment for getting to and from work.

Employee assistance programme

Take advantage of a range of health and wellbeing services for you and your family. Get access to counselling and financial support, alongside savings on everyday essentials.

Blue Light Card

For a small fee, get more than 15,000 discounts – from a wide range of national retailers and local businesses

Find service support team jobs in your area

Our latest jobs

Field Care Supervisor- Willenhall - Willenhall (England)

Field Care Supervisor - Domiciliary Care - Willenhall, WV12 4HD Salary: £20,580 per annum City & County Healthcare Group is a family of care companies delivering domiciliary care, extra...

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Branch Care Manager - Stockton-on-Tees (England)

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Care Coordinator - Stockton - Stockton-on-Tees (England)

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Field Care Supervisor- Nottingham - Nottingham (England)

Field Care Supervisor - Domiciliary Care - Nottingham Salary: £19,380 per annum 37.5hrs  per week (9am - 5pm)  City & County Healthcare Group is a family of care companies del...

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Care Coordinator - Bishops Stortford - Bishop's Stortford (England)

About Us City & County Healthcare Group is a family of care companies delivering domiciliary care, extra care, complex care and live-in care services across the UK. As an industry leader, we&rsquo...

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Care Coordinator - Bishops Stortford - Bishop's Stortford (England)

About Us City & County Healthcare Group is a family of care companies delivering domiciliary care, extra care, complex care and live-in care services across the UK. As an industry leader, we&rsquo...

Find out more

Field Care Supervisor- Willenhall - Willenhall (England)

Field Care Supervisor - Domiciliary Care - Willenhall, WV12 4HD Salary: £20,580 per annum City & County Healthcare Group is a family of care companies delivering domiciliary care, extra...

Branch Care Manager - Stockton-on-Tees (England)

Client Manager  Tees Valley £25,000PA We have an exciting opportunity to work in a role that offers job satisfaction, with a fantastic company who promotes within and encourages their staff...

Care Coordinator - Stockton - Stockton-on-Tees (England)

Care Coordinator - Stockton-on-Tees Salary: £21,000 (TS17 6SF) City & County Healthcare Group is a family of care companies delivering domiciliary care, extra care, complex care and live-in ...

Field Care Supervisor- Nottingham - Nottingham (England)

Field Care Supervisor - Domiciliary Care - Nottingham Salary: £19,380 per annum 37.5hrs  per week (9am - 5pm)  City & County Healthcare Group is a family of care companies del...

Care Coordinator - Bishops Stortford - Bishop's Stortford (England)

About Us City & County Healthcare Group is a family of care companies delivering domiciliary care, extra care, complex care and live-in care services across the UK. As an industry leader, we&rsquo...

Care Coordinator - Bishops Stortford - Bishop's Stortford (England)

About Us City & County Healthcare Group is a family of care companies delivering domiciliary care, extra care, complex care and live-in care services across the UK. As an industry leader, we&rsquo...

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