Care Coordinator - Cardiff (Part Time) - Cardiff (Wales)

CCH - HO

Cardiff

Care Coordinator - Cardiff (Part Time)

Monday to Friday 8am - 4 pm plus additional payment for on call (including weekends)

About Us

City & County Healthcare Group is a family of care companies delivering domiciliary care, extra care, complex care and live-in care services across the UK. As an industry leader, we’re bound by a common set of values and principles in providing flexible, community-based care support of the highest standard that actively promotes the independence, dignity and choice for our clients and customers while promoting staff support and development.

The Role

The role of the Care Coordinator is to support the delivery of the highest quality care support services by line managing care workers including some field base work carrying out a range of functions in the field, including the assessment and review of individual services and the practical supervision, instruction, and support of care workers.  Due to the field-based elements of the role you must be a driver with your own vehicle.

If you are passionate about providing the best in community care, thrive on managing your rotas to an impeccable standard, take pride in building relationships with your care workers to gain their commitment and reliability then this role is for you

This is a great chance to be part of one of the UK’s most exciting businesses within Complex Care, who are going from strength to strength focusing on their growth and quality of care.

Typical Duties:

• Line manage and supervise Care Workers and other designated Juniors
• Organise and coordinate weekly, rotas and Care Services
• Ensure that the care worker rotas are organised and sufficiently well planned taking into account travel time and routes
• Work with recruitment personnel to ensure sufficient current and future staffing levels
• Plan and allocate care assignments to appropriate care workers, with due regard for the particular needs of the individual and the skills and attributes of the worker
• Liaise as necessary with partner professionals and organisations (e.g. social workers, GPS, nurses) in respect of developing and delivering holistic, person-centred packages of care
• Dealing with queries from clients and families in a calm and professional manner.
• Carry out on-call coordinating and response duties outside normal office hours as agreed.

Person Specification:

• Experience of delivering and managing care support services.
• Understanding of principles of good care.
• Able to prioritise, particularly under pressure.
• Great IT skills including email and Microsoft office.
• Flexible; willing and able to work outside normal hours wen requested.

We will offer you:

• 22 Days Holiday (increasing to 25 after 3 years’ service)
• Occupational Maternity Pay & Adoption Pay
• Occupational Paternity Pay*
• Death in Service Payment*
• Occupational Sick Pay
• Access to Employee Assistance Programme
• Lifeworks Reward Scheme
• Subject to terms and conditions and qualifying period

This is a full time permanent position, with a fantastic company who promote within and encourage their staff to reach their full potential. Continuous training and support will be provided.

ISS Health Care is an Equal Opportunities Employer and part of the City and County Healthcare Group.