Company Description

Location: Kilbourn House, Newcastle upon Tyne, NE3 3JX
Pay: £12.80
Shifts: Full Time

We're sorry, but we do not currently offer sponsorship to applicants.

We are CCH. With 14,000 colleagues across 32 care companies, we have one purpose: to make sure no one in need of care is ever forgotten or left behind. We are not only changing lives, but we are also transforming the care sector. Our people-first approach puts care professionals at the centre of everything we do. Our goal is simple: to be the best place to work in care.

What makes CCH a wonderful place to work? The results speak for themselves:

• 5,243 care professionals have referred a friend to join our company.
• 135 internal promotions were earned in just 12 months
• Every Operational Director began their career as a care professional

Here at Comfort Call, part of CCH, we live by our values of Community, Courage, and Heart and we are looking for like-minded people to join our growing team at Kilbourn House.

Job Description

What you will do?

Every day as a Field Care Supervisor is different, but your impact is always the same - life-changing.

You will:

• Supervise care teams to support people staying independent in their own homes
• Ensure personal care is delivered with dignity and respect
• Promote companionship and reassurance through team guidance
• Oversee assistance with medication, mobility, and mealtimes
• Lead and mentor a trusted, close-knit, local team

Qualifications

What we are looking for?

Experience in care? Brilliant. New to supervision but already have solid care experience? That’s great too. What matters most is your passion for high-quality care and your ability to lead and support others with heart.

We’re looking for people who are:

• Naturally caring, compassionate and committed to person-centred support
• Strong leaders who inspire and motivate care teams
• Reliable, organised and able to manage priorities in a fast-paced field-based role
• Confident in overseeing care delivery, conducting assessments, spot checks and reviews
• Eager to develop others through mentoring, training and hands-on support (with our full training and ongoing development)
• Experienced in care (ideally with supervisory exposure or ready to step up), with a good understanding of care standards, safeguarding and regulations

Additional Information

Here’s what makes us different:

• Free DBS check – we cover the full cost of the DBS application
• Local travel only - paid mileage for every journey, if you drive
• Full training & paid induction - no experience needed
• Flexibility - work patterns that fit your lifestyle
• Career growth - clear progression into senior & leadership roles
• Family-friendly - enhanced leave for life’s big moments
• National opportunities - relocate and continue your career within CCH
• Perks & discounts - Blue Light Card, Refer A Friend scheme, and more

Ready to apply?
Our quick, simple application process lets you choose an interview time that works for you.
Join Comfort Call (CCH Group) in Kilbourn House today and be part of something meaningful!