Company Description

Care Coordinator

Do you have a passion for delivering exceptional care? Join CCH Group, the UK’s largest and most trusted care provider, as a Care Coordinator and play a key role in shaping the future of home care in your community.

At CCH Group, we deliver 1.5 million hours of care monthly across 260+ locations. Join us as a Care Coordinator and play a key role in organizing and delivering high-quality care services in your community.

Location: Appleton Lodge, Derwent Terrace, Spennymoor, DL16 6DL 

Salary £25,364

Operating company: Human Support Group

Monday to Friday 9am - 5pm 

Job Description

What you’ll do

As a Care Coordinator, you'll play a key role in ensuring the smooth day-to-day running of the Extra Care Scheme. You'll coordinate and update care rotas, ensuring every tenant receives high-quality, person-centred care while responding effectively to changes in staffing or care needs. You'll be the first point of contact for tenants, their families and healthcare professionals, building positive relationships and supporting the delivery of outstanding care.

You'll provide day-to-day support to the care team, assist with inductions and mentoring, maintain accurate care records, care plans and risk assessments, and ensure compliance with CQC standards. Working closely with GPs, district nurses, social workers and housing colleagues, you'll help coordinate care and respond to changing needs. While the role is primarily office-based and supervisory, you may occasionally provide hands-on care to support the team when required.

What We Offer:

• Career Growth: Leadership opportunities with a trusted sector leader.
• Support: Access to top experts and innovative systems.
• Recognition: “Extraordinary Care Awards”—monthly recognition of outstanding contributions by our care professionals and branch teams, culminating in prestigious regional and national award ceremonies. Over 300 individuals are honoured each month.

Qualifications

What you’ll Bring:

You'll have previous experience working in care, ideally in a Senior Care Worker, Team Leader or Care Coordinator role, with a good understanding of person-centred care and care planning. We're also happy to consider an experienced Senior Care Worker who is ready to take the next step in their career and can demonstrate strong leadership potential, excellent organisational skills and a passion for delivering high-quality care.

You'll be a confident communicator, able to build positive relationships with tenants, families and healthcare professionals, while remaining calm and organised in a busy environment. A proactive approach, good IT skills and a commitment to providing safe, compassionate care are essential.

Additional Information

Who We Are:

At CCH Group, our vision is to be the best place to work in care. Our mission is to ensure no one in need of care feels forgotten or alone. We nurture our people, elevate their roles, and transform lives together.

Our Values:

• COMMUNITY: Stronger together, building a thriving culture.
• COURAGE: Boldly shaping a better future.
• HEART: Passionate and dedicated—what we do matters.

Ready to Make a Difference?

Apply today and help transform lives in your community.

CCH Group is an Equal Opportunities Employer and a proud member of the Home Care Association, adhering to their Code of Practice.